Front Office
Hotel Receptionist
Role Specifics
- Hours: Full-time · 42–48 h/week
- Period: Winter season · Dec 2026 – Apr 2027
- Languages: English & German (fluent) · French a plus
We are placing a Hotel Receptionist for the winter season in Zermatt. The role looks after arrivals and departures, guest requests and check-ins, acting as the first point of contact for the hotel.
What you'll do
- Handle check-in and check-out for winter guests
- Manage reservations, calls and guest requests
- Support the front desk team during peak arrivals
- Coordinate with housekeeping and other departments
- Present a welcoming, professional first impression
What we're looking for
- Hotel reception experience
- Comfortable with booking and property systems
- Fluent English and German, French an advantage
- Presentable, calm under pressure
- Flexibility for early, late and weekend shifts